THE BEAUTY HELP CENTER
Frequently Asked Questions
Welcome to the Beauty Help Center. We have compiled a list of common questions and answers in an effort to answer questions you may have about our services, our products, or our business. If you still can’t find an answer, please let us know and we will be happy to help you with whatever is on your mind.
WHAT DOES A FACIAL DO? IS THERE MORE TO IS THAN SIMPLY FEELING GOOD?
Yes! Skin care treatments coupled with great skin care products should not be considered a luxury, but a way of life for anyone who wants to look and feel great. Hydrophilic cleansers, serums, botanicals, and scrubs are products used during our facials to achieve firm, even-toned, glowing more youthful skin. While you do receive a relaxing massage during a facial, that is certainly not the only benefit. This is exactly why we provide more than just facials. We also want to educate our clients on how to treat and maintain their skin looking and feeling its best!
WHAT PRODUCTS DO YOU USE?
Only the best, of course! We know that every skin condition deserves specific treatment and with that specific products. We proudly use products from Image Skincare, Circadia, Eminence, Dermalogica, DM and Hale & Hush.
WHAT IF THIS IS MY FIRST FACIAL?
This is great, we are glad to help you identify your skin needs and set goals for it. We always conduct a consultation on your first visit to make sure we get you the best treatment. You will leave your first facial feeling relaxed and with your skin rejuvenated. For optimal results, we always recommend setting up a series of facials - as this will yield to better results and to a more healthy and beautiful skin. Let us help you show off your beauty!
WHAT DOES "CUSTOMIZED FACIAL" MEAN?
A Customized Facial means we will decide on your treatment based on your skin type and condition. We will also determine the best products to use. We cleanse your skin according its type and treat for its condition. Our products are specially formulated for all skin types and will create and maintain gorgeous, healthy skin. You will be amazed!
WHAT IS A PEEL AND HOW DO I KNOW IF I NEED A PEEL SERIES?
Consider a peel serious skincare designed to reveal radiant skin. We have different peels for different skin needs. Come in for a consultation and we can create a treatment plan designed specifically to you.
WILL MY SKIN LOOK RED AFTER A FACIAL?
Everyone reacts differently but the most amazing (and most common) thing about receiving a facial is that you leave the spa glowing, brighter and with refined skin – think of how you look after leaving the salon post blowout. However, if we are treating acne, then with extractions there could be some redness. During that treatment, we use a certified organic soothing mask that will reduce redness and puffiness.
HOW OFTEN SHOULD I GET A FACIAL?
Facial frequency depends on the condition of your skin and what your skin goals are. It could be anywhere from once a month to once a week. Also, it’s important to maintain your at-home skin care regime. The best results come about when we work together on your skin care goals and needs.
CAN I WEAR MAKEUP AFTER MY FACIAL?
Yes. Some people love that post facial glow and do not feel the need to but your skin will continue to glow even if you apply makeup post facial.
HOW IS FACIAL SERIES DIFFERENT FROM OTHER SKIN CARE SPAS?
We pride ourselves in not just providing you a service, but really focusing on your skin condition and goals. Our goal is to create a partnership that lasts and get you "The Look You Can Feel" that you deserve.
WHICH PAYMENT METHODS DOES FACIAL SERIES ACCEPT?
We accept all major cards and cash.
I WANT TO COME WITH A FRIEND — DOES FACIAL SERIES OFFER PACKAGE DEALS?
Yes, we can always acommodate to group visits. Let us know know in advance so we can plan accordingly and so you can have a great relaxing experience with a friend.
CONTRAINDICATIONS THAT MAY PREVENT YOU FROM BEING ABLE TO RECEIVE SPECIFIC TREATMENTS:
Active acne or infection
Open lesion or cold sore
An active infection on the treatment area
Skin conditions such as eczema, dermatitis, or rashes
An autoimmune disease such as lupus
A viral concern such as HIV or hepatitis
Melanoma or lesions suspected of malignancy
Pregnancy or lactation
Neurological disorders such as epilepsy (LED Lights)
Thyroid conditions (LED Lights)
Please Advise Us If The Following Applies To You (Treatment Type May Need To Be Altered / The Date May Need To Be Postponed):
Accutane, topical medications or antibiotics
Aesthetic fillers, injectables or laser treatments
Allergy to aspirin
Things To Avoid For Any Treatment:
Avoid using glycolic acid for 24 hours prior to a treatment
Avoid using Retinol products for 72 hours prior to a treatment